info@ithardwarebin.com or call (832) 548-4409 for assistance.
Can I cancel or modify my order after it has been placed?
You can cancel or modify your order before it has been shipped. Contact our customer service team as soon as possible to make changes.
What is your return policy?
We accept returns for most products within 30 days of purchase, provided the items are unused and in their original packaging. Certain items may be subject to restocking fees. Please review our Returns Policy for more details.
Do you offer warranties on your products?
Many of our products come with manufacturer warranties. Warranty details are provided on the product page or upon request. Extended warranties may also be available.
How can I contact customer support?
You can reach us via email at info@ithardwarebin.com or call (832) 548-4409 during CST business hours. Our support team is ready to assist you.
Are my online transactions secure?
Yes, IT Hardware Bin uses advanced encryption and secure payment gateways to ensure the safety of your transactions. Your privacy and security are our top priorities.
Do you offer bulk purchasing options?
Yes, we offer bulk purchasing and corporate solutions. Contact our sales team for customized quotes and special pricing for large orders.
What is the process for creating a business account?
Businesses can register with us for specialized support, bulk order options, and access to exclusive deals. Visit our Business Accounts page for more information.
Can I request a product not listed on your website?
Yes, if you’re looking for a specific product not listed, contact us. Our team will do its best to source the item for you.
How do I subscribe to your newsletter?
You can subscribe to our newsletter by signing up on our website. Stay updated on the latest product launches, deals, and industry news.
What measures do you take to prevent fraudulent orders?
We implement robust fraud prevention measures, including secure payment verifications and manual reviews of suspicious transactions. For additional security, we may require PayPal payments for high-risk orders.
Do you offer financing or payment plans?
We offer flexible financing options through our partner payment providers. Check our website or contact our team to learn more about available plans.
How can I stay updated on promotions and new products?
Follow us on social media platforms, subscribe to our newsletter, and regularly visit our website to stay informed about promotions, new arrivals, and exclusive offers.
